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Discover all the SugarHouse Casino payment options available at SugarHouse

21 June 2018
par Alina

To be able to play games at casino operators such as SugarHouse Casino, you have to know how to make any kind of payment. That’s why, we gathered here all the SugarHouse Casino payment options you will find available at the operator. Learn what the deposit and withdrawal maximum fees and conditions are.

Step by step guide to SugarHouse Casino payment methods

To place a SugarHouse Casino deposit or request a SugarHouse Casino withdrawal are simple processes that can be easily managed once you’re logged in your member’s account. Please know that it is not possible to make a deposit or withdraw money if you don’t have your account verified and all your details are correctly added to the system.

How to make a SugarHouse Casino deposit

To complete a safe and secure process of SugarHouse Casino deposit, you have to follow these steps below:

  1. Log in to your member’s account
  2. Select DEPOSIT
  3. Choose the one you want from the list of SugarHouse Casino payment methods.

Remember that with your first deposit made after registration as a new member, you can get a welcome bonus too. This usually has to be claimed at sign-up.

How to make a withdrawal

You can initiate a SugarHouse Casino withdrawal of your cash balance at any time. It is essential to not that in case you have any active bonus funds, a withdrawal request will cancel your active bonuses.

When you wish to make a withdrawal, all you need to do is:

  1. Log in to your member’s account
  2. Go to the WITHDRAW Tab => CASHIER (top right corner)
  3. Click WITHDRAW
  4. Select your preferred method.

SugarHouse Casino payment methods: details

Payment options

To know exactly which SugarHouse Casino payment methods are available for you to choose from, please check the table below for more details.

Payment methodMinimum depositMaximum depositPayment feeProcessing time
Cash at Casino CageN/AN/AN/AInstant
Online Bill Pay$10$1,500 per day and $3,500 per weekN/AInstant
Cash$10$500 per day and $10,000 in a 30-day periodN/AInstant
SugarHouse Prepaid Card$10N/AN/AInstant

 Members should know that Online Bill Pay is available with these bank accounts: Bank of America, BB&T, Capital One 360, Chase, CITIBANK, HSBC Bank USA, New York Community Bank, PNC, Regions Santander (Sovereign) Bank, SunTrust, TD Bank, U.S. Bank and Wells Fargo. 

Check out the below list for details on withdrawal methods, minimum and maximum accepted fees and processing times.

Withdrawal methodMinimum withdrawalMaximum withdrawalPayment feeProcessing time
ACH / eCheckN/AN/AN/A3 to 5 business days
NetellerN/AN/AN/AImmediately but can take up to one business day
Cash @ Casino CageN/AN/AN/AImmediately
Check by MailN/AN/AN/A10 to 14 business days
SugarHouse Prepaid CardN/AN/AN/AImmediately

A SugarHouse Casino withdrawal request takes up to 72 hours for it to be reviewed and approved by the operator. Only after that, you can take the processing time of your payment method into account.

FAQs: Questions concerning payment

SugarHouse Casino offers an elaborate and comprehensive section of questions and answers on their site. We have selected the most common ones related to the SugarHouse Casino payment methods below.

  • Are payments secure at this online casino?

Yes, all SugarHouse Casino payment methods are safe and secure for players to use.

  • Which currencies are available on the site?

You can deposit and make withdrawal requests in American dollars.

  • How can I set a deposit limit?

If you wish to keep a tab on your gaming, you can always set a deposit limit at SugarHouse Casino. This will enable you to control the amount of money you deposit per day, week or month. To activate this feature, you have to:

  1. Log in to your member’s account
  3. Select the limit you wish to set (in this case, it would be DEPOSIT LIMITS)
  4. Enter your deposit limit in the desired box (daily, weekly, monthly)
  5. Click on SET LIMITS
  6. Enter your deposit limit in the desired box (daily, weekly, monthly)
  7. Click on SET LIMITS.

Then you only need to set the time limit by dragging the bar to your desired time limit.

  • What is the customer verification process?

SugarHouse Casino utilizes the personal details you provide them with during sign-up to make sure that you fulfil the age criteria (you are at least 21 years old) and are eligible to gamble according to state regulations. Occasionally, the operator will ask for additional documents and information on your account.

The process is simple and it involves players uploading the required documents directly to the site by:

  1. Logging in to the member’s account
  2. Clicking on the pending document request notification
  3. In the displayed list, click on IDENTITY DOCUMENTS
  5. Select documents.

And you upload and submit them.

  • I haven’t received my withdrawal yet, what should I do?

In case your withdrawal hasn’t been processed in time, we advise you to contact the customer service team of the operator.

  • Can I cancel a withdrawal?

On the off chance that the withdrawal request hasn’t been approved, players are able to cancel it manually from either the deposit or withdraw page.

  1. Go to your account, into the Cashier section
  2. Navigate to the bottom of the page
  3. Select from the WAITING WITHDRAWALS list the one you wish to cancel
  4. Click CANCEL.

Please note that only if the status is displaying a WAITING message, you will be able to cancel that particular withdrawal.

SugarHouse Casino Customer Service Evaluation

If you have a question about the SugarHouse Casino payment methods, ways of signing up, or if you encounter any technical difficulties while on site, you should get in touch with them.

Service team

To get in touch with them, you can use the following contact methods:

  • Live Chat Support: available via the website
  • E-mail support: at
  • Phone: (855)752-9101

Their customer team is very friendly, ready to help at all times daily from 9:30am to 2am. The casino operator also has a Hel Center page on the website dedicated to all sorts of questions players may have.

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