SugarHouse Casino review 2018: accurate ratings on the operator’s main categories
Find out about the SugarHouse Casino welcome offer, casino games, mobile apps, promotions available and customer service team in this complete SugarHouse Casino review.
Check the table below for the main ratings and browse through the SugarHouse Casino NJ review for details on each section.
|SugarHouse Casino review||Our rating|
Welcome Bonus: 4/5
We couldn’t have started out SugarHouse Casino review without mentioning the welcome bonus currently available at the operator.
For all new players who decide to register, there is a Spin the Wheel bonus of up to $20. After this, by making the first deposit and placing a wager, players can get an additional bonus of up to $100: a 100% deposit match.
The main terms and condition that apply to this promotion are:
- The bonus will be unlocked only if the wagering criteria has been met (the bonus must be wagered 1 time)
- The initial deposit must be of at least $10
- The deposit has to be placed within 14 days after registering
- The bonus expires in 30 days after being credited with this.
Members should know that the bonus money can be wagered only on slots and video poker games. To be eligible, customers have to be at least 21 years old, and play only within the state of New Jersey, USA.
There are other welcome bonuses available with SugarHouse Casino when it comes to their other gaming sections like bingo, for example. Check our website regularly for the latest updates on the SugarHouse Casino review.
Casino games: 3/5
The operator has a massive selection of casino games that go over 350+ by far, with around 10 slot game providers. This includes over 350 slots games, 5 blackjack and roulette tables, bingo, card and slingo games as well. These categories cover big names and lesser known titles.
For example, in the slots portfolio, you will come across:
- The Legend of Big Foot – Min $0.10 Covers all 10 Pay Lines/Action
- Wheel of Fortune – Min $1.00
- Samurai Split – Min $0.40 Covers all 25 Pay Lines/Action
- Fruit Spin – Min $0.20 Covers all 40 Pay Lines/Action
- Pigasus – Min $0.20 Covers all 20 Pay Lines/Action
- Butterfly Staxx – Min $0.20 Covers all 40 Pay Lines/Action.
For table and card games, we mention:
- Roulette Advanced – Min $0.10
- Single Deck Casino Blackjack – Min $0.10.
In the video poker category, you will find among others:
- Regal Poker Deluxe – Min $0.05
- Jacks or Better Casino Poker – Min $0.10.
The minimum bet on slots to cover all pay lines is of $1 or less. The highest wager is $2.25. regarding payouts, you can choose from 1 to 4096 lines no matter your game experience. For Blackjack Pro, $0.25 is the minimum bet and for the others, you need $0.10. For video poker, the minimum bets start at $0.01 and can go up to $0.10.
It’s important to mention in this SugarHouse Casino review that the online casino operator doesn’t offer live casino for now.
Mobile app: 4/5
This SugarHouse Casino review also covers details on the operator’s mobile application. This is available on both iOS and Android devices. To download the app on an iOS operating system, users ought to go to the App Store, search for and install it. To get in on an Android device, customers should access the operator’s website via the mobile browser and download the app from the prompted message that appears on the screen. The iOS app is compatible with iPhone, iPad and iPod touch, requires iOS 9.0+ and has 52.6 MB in size.
The main features of the mobile app include:
- Fast registration process
- Regular invites for bingo games
- Access to multiple slots, video and table games
- Chat rooms
- Safe and secure member’s account handling.
Other promos: 4/5
Besides the 100% deposit matched welcome bonus, SugarHouse Casino has other perks and incentives to attract new customers.
Below is a selection of other promotions available to players:
- Spin the Wheel – only for first-time players: spin the wheel to get $10, $15 or $20 in free bonus money; there is a 1x wagering requirement
- Daily Free Bingo Games – up to 20 different free bonus bingo games every day
- Gone Fishin’ – earn loyalty points with King Cash (prizes worth up to $2,500).
We want to mention in this SugarHouse Casino review that members of the operator can also enter a new loyalty program called iRush Rewards. The best thing about this program is that:
- Members decide what bonuses they want and when they want them
- Players get loyalty level points and bonus store points for their real money wagers.
Customer service: 5/5
Customers of SugarHouse Casino will be pleased to know that their customer service team really is very helpful and friendly. However, to avoid contacting them and save time for yourself, we advise you to first check the Help Center page on the operator’s website – you may find your question there.
In the table below, you will see details on the available methods of contacting SugarHouse Casino customer services.
|Contact method||Live chat||Telephone|
|Access details||Accessible via the website||877-477-3715||support@playSugarHouse.com|
|Availability times||Daily from 9:30am to 2am||The line is monitored 24 hours a day, 7 days a week.||Daily from 9:30am to 2am|
SugarHouse payment options
To make deposits or withdraw funds from your SugarHouse Casino account, there are quite a few options available.
Check the table below for details on the available payment methods.
|Payment method||Minimum deposit||Transaction fee||Processing time|
|SugarHouse Prepaid Card||$10||N/A||Immediate|
|Online Bill Pay||$10||N/A||Immediate|
|Cash at Casino Cage||N/A||N/A||Immediate|
Overall, these are fast and secure methods of contact, and the vast majority of them can also be used as withdrawal methods. Withdrawals can take up to 72 hours for processing.
Overall rating: 4/5
The SugarHouse review points out the fact that this operator is a great operator to sign up with and try their offering. There are gaps in their portfolio – for example, there are no live casino games on offer – but this can be easily overlooked if one’s looking for a pleasant casino experience.
Their welcome bonus of to $20 at registration and the $100 after placing a minimum deposit and wagering is a good deal to get you started.
|What we like||What we don’t like|
|Generous welcome offer||No live dealers|
|Massive range of casino games||No 24/7 customer service support|
|Fair and inexpensive pay lines|